Fast and accurate address capture for MS Dynamics CRM
Leading Australian data solutions company DataTools has today announced a long-term partnership with MS Dynamics CRM consultancy Opsis for a new smart address capture service known as EziAddress.
EziAddress will allow CRM users to easily search for and enter an address efficiently by automatically narrowing down the potential matches with each key stroke, while also catering for common misspellings intelligently to find the correct address as quickly as possible.
“We are hugely excited about partnering with Opsis, a proven and proactive MS Dynamics CRM consultancy,” said DataTools Alliance Partner Manager Mathew Rowlands.
“The partnership has allowed us to incorporate Opsis’ proven experience with CRM with our innovative address capture technology to deliver a superior address capture experience for MS Dynamics CRM users.”
The EziAddress solutions is expected to be of particular interest to retailers, charities and government organisations for whom incorrect address data means profit and productivity losses.
Benefits are also expected for the everyday users of Microsoft Dynamics CRM, with Opsis CEO Gill Walker saying that she expects the address validation and auto-complete technology to drastically reduce the time taken for users to enter an address – as well as increasing the accuracy of the address.
“Our goal is to help companies reduce the waste associated with inefficient entry of data into CRM” said Walker.
“Time consuming and costly exception handling process can often be the result of inefficient and inaccurate address data capture.
“The highly intuitive user interface of EziAddress enables businesses to close streamline the address entry process, improve the overall address data quality within the CRM, while also enhancing the customer experience for their clientele.”
The EziAdrdess service leverages DataTools’ market leading Kleber data services platform and expands on the web-based address technology by providing a seamless integration into Microsoft Dynamics CRM.
“Improving operator experience while improving all aspects of address reliability for downstream processes, EziAddress answers a real need for address data quality” said Rowlands.
The partnership with DataTools – Australia’s leading provider of addressing technology – provides Opsis customers immediate access to a comprehensive global reference database system which includes support for address validation in 240 countries. For more information on EziAddress, please go to http://opsis.com.au/menu-maximising-crm-value/menu-crm-add-ons/menu-address-manager.html